An AI Telegram bot understands free-form messages, remembers the conversation and can answer from your own documents. Unlike a button-only bot, it handles questions you didn't script. A simple one starts around $200; full AI bots with payments and integrations run higher.
What an AI bot can do
- Answer customer questions in natural language, 24/7.
- Remember context within a conversation.
- Answer from your price lists and policies (RAG).
- Capture leads, take payments and create CRM records.
- Hand off to a human when needed.
How it differs from a basic bot
A basic bot follows fixed buttons and breaks when users go off-script. An AI bot interprets intent, so 'do you ship to Texas and how long?' gets a real answer instead of a menu. See chatbot vs AI agent for where this leads next.
Context memory and RAG
Context memory lets the bot follow a multi-message conversation. RAG (retrieval-augmented generation) grounds answers in your documents so it states facts from your knowledge base instead of guessing — explained in our RAG guide.
What it costs
| Bot type | Typical USD |
|---|---|
| FAQ / notifications | from $200 |
| AI support + RAG | $900–$2,500 |
| Payments + CRM + mini-app | $2,500–$4,500 |
Price tracks the number of flows and integrations, not the word 'AI'.